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Fireflies.ai – AI Meeting Assistant for Transcripts, Summaries & Action Items
Fireflies.ai is an AI meeting assistant that automatically records and transcribes meetings, generates intelligent summaries, identifies action items, and integrates with your preferred tools, including Zoom, Google Meet, Microsoft Teams, Slack, Notion, CRMs, and more.
- Auto-joins calendar meetings via “Fred @fireflies.ai”
- Instant full transcripts + AI summaries
- Detects tasks, questions, dates, talk-to-listen ratio, and sentiment
- Powerful Smart Search & Topic Tracker to find key moments
- Supports file uploads (MP3, MP4, WAV) and mobile transcription
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Integrates widely: Zoom, Teams, Google Meet, Slack, CRMs, Zapier
| Attribute | Details |
|---|---|
| Category | AI Meeting Assistant & Conversation Intelligence |
| Platforms | Web (Windows/macOS/Linux), Mobile (iOS/Android), Chrome extension, compatible with Zoom, Meet, Teams, Webex, audio files |
| Pricing | Free tier: unlimited transcription (800 minutes storage); Pro: ~$10/user/month; Business: ~$18–29/user/month; Enterprise custom |
| AI Features | Summaries, action-item detection, sentiment analysis, soundbites (Magic, Keyword) |
| Integrations | Slack, Notion, CRMs, Airtable, Zapier, Pipedrive, more |
| Usage | Trusted by millions; used across sales, customer success, consulting, and remote teams |
Fireflies.ai works as your auto note-taking assistant, joining virtual meetings and recording both audio and video. After the call, it provides speaker-separated transcripts, AI-generated summaries, key insights like action items, and searchable past conversations
It includes advanced analytics and collaboration tools such as Soundbites for highlight clips, Threads for comments on transcript sections, and Topic Tracker to monitor recurring themes or phrases over time.
1. Auto-Join & Recording (Fred Bot)
- Invite Fred@fireflies.ai or sync via calendar to get automatic meeting capture and transcription. Supports popular platforms like Zoom, Teams, Google Meet, and Webex.
2. Transcripts & AI Summaries
- Transcribe live meetings or uploaded files. Automatically generate bullet summaries, action items, questions, dates, and participant analytics like talk-time and sentiment detection.
3. Smart Search & Topic Tracker
- Search meetings with AI filters, sentiment tags, and track keywords across sessions. Quickly revisit decision points and recurring thematic threads.
4. Soundbites & Threaded Comments
- Create highlight clips using Magic or keyword-based soundbites. Add annotated notes or threads on timestamps for team collaboration.
5. Integrations & Workflow Automation
- Native apps and Zapier support integrations with Slack, Notion, Pipedrive, Airtable, CRMs, and more. Automate follow-ups, summaries, and updates across tools.
- Free Plan: Unlimited transcription, 800 minutes of storage, basic summaries, and limited workflows.
- Pro Plan (~$10/user/month): Unlimited transcription + summaries, speaker analytics, downloadable assets, full integrations
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Business Plan (~$18–29/user/month): Includes advanced analytics, team sharing, CRM integrations, custom vocabulary, and more AI credit capacity. Enterprise pricing supports large teams and private cloud setups.
Note: AI summarization and action-item extraction consume “credits”; uploads sometimes incur extra charges under higher usage
Pro's
- Captures meetings across all major platforms
- Detailed transcripts, summaries, and searchable archives
- Excellent integrations for sales, support, and knowledge-sharing workflows
- Collaboration features like soundbites and threaded comments are intuitive
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Strong ROI for frequent meeting users, many report saving 3+ hours per week
Con's
- Free plan storage limits bite for heavy use
- File upload transcription may cost extra beyond the base plan
- Speaker labeling errors or multi-speaker ambiguity in noisy environments
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Dashboard can feel cluttered for beginners; moderate learning curve
- Sales Teams: Record client calls and sync meeting data into CRM automatically
- Customer Success/Support: Capture feedback, sentiment, and follow-up items for team alignment
- Product/Operations Teams: Track project discussions across meetings, identify recurring topics
- Knowledge Management: Build searchable archives of meeting content, clips, and annotations
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Remote Teams: Share transcripts and tasks with dispersed collaborators seamlessly
| Tool | Strengths | Fireflies.ai Advantage |
|---|---|---|
| Otter.ai | Simple transcription + Q&A | Richer integration, summaries, soundbites |
| MeetGeek | Sales coaching deeper analytics | Broad integrations and topic tracking |
| Zoom Native | Basic transcript feature | Fireflies adds AI summaries, automation |
| Gong.io | Advanced revenue intelligence | Fireflies are more affordable for general use |
Feedback
- Is Fireflies.ai free to use?
Yes, the Free Plan offers unlimited transcription, 800 minutes of storage, and basic AI summaries. Paid plans are needed for advanced analytics and integrations. - How accurate are Fireflies transcripts?
Typically 90–95% accurate in quiet meetings. Accuracy may drop with overlapping speech, background noise, or accents; editing tools help fine-tune results. - Can it join meetings automatically?
Yes, by adding Fred@fireflies.ai to calendar invites or enabling auto-join, Fireflies can automatically capture Zoom, Teams, Meet, and Webex meetings. - What platforms are supported?
Fireflies supports web browsers (Chrome, Edge, Safari, Firefox), desktop (Windows/macOS/Linux), mobile (iOS/Android), and a Chrome extension for Meet. - Does it integrate with CRM or Slack?
Yes, native integrations available with Slack, Notion, CRMs like Pipedrive, Airtable, and via Zapier for 60+ other apps.