Description
1. Multi-Channel Engagement
- Deploy chats on websites, Facebook Messenger, WhatsApp, and more.
- Maintain consistent bot logic across channels for a seamless experience.
2. No-Code Bot Builder
- Drag-and-drop flow designer with templates and intents.
- Publish live chat experiences without writing code.
3. Smart Lead Qualification
- Pre-qualify visitors with custom questions and scoring.
- Route qualified leads to CRM or sales reps automatically.
4. Integrations & CRM Sync
- Two-way data sync with major CRMs and marketing tools.
- Unified contact profiles across platforms for better attribution.
5. Automation & Routing Rules
- Trigger actions based on behavior, time, or intent.
- Escalation rules and smooth handoffs to human agents.
6. Analytics & Optimization
- Real-time dashboards, funnel metrics, and A/B test insights.
- Export reports and share insights with teams for continuous improvement.









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